BNB Networks LLC

Work Order Management & 

Dispatch Support Service Provider.

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BNB Networks LLC is a facility support service provider that specializes in work order management and dispatch support systems. Our services streamline work order management operations by automating job intake, technician scheduling, and real-time tracking; reducing downtime and improving first-time fix rates.

 

Key features include our mobile app for technicians, automated routing, contract entitlement checks, and analytics to monitor KPIs like repair time, quality inspections and technician efficiency. 

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Our cloud-based software systems and work order management process serves as a viable solution  for commercial, retail, residential and housing authority agencies. We help property managers achieve their facility maintenance objectives by servicing their properties to scope based on a requested service specification and service frequency.

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Key Components of Work Order Management

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 Job Creation & Intake: 

Instantly generate work orders from service requests, emails, or customer portals.

 

Scheduling & Dispatch: 

Assign technicians based on skill, location, and availability to maximize efficiency.

 

Real-Time Tracking: 

Monitor the progress of jobs in real-time, allowing dispatchers to provide live updates.

 

Field Support (Mobile): 

Technicians receive job details, digital checklists, and can provide signatures and photos via mobile devices.

 

Invoicing & Closing: 

Seamlessly transition from completed work order to invoice generation. ​

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Taking a proactive, hands-on, and comprehensive approach to property maintenance, our goal is to provide the highest level of service and personally oversee all projects and maintenance activities. Our deep experience in the industry has led BNB Networks LLC to becoming one of the most trusted outsourced property maintenance companies that’s emerging nationwide. 

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 Our Services include:

• Easy Submission of Maintenance Requests Online, By Phone, Chat or Email

• Customers receiving quotes same day or within 24 hours 

• Setting an NTE (Not to Exceed) Amount for Each Work Order Request 

• Dispatching our Network of Technicians within the service area

• Submitting Before and After photos after each job is completed

• Easy Billing Process: Pay-Per-Service, Credit Card, and Net 15 (ACH Direct Deposit Option)  

• Service Properties 24/7 (Same Day and Emergency maintenance dispatching available as well)

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We shall furnish all recurring and preventive maintenance services including labor, materials, tools, equipment, transportation, work order management system, and maintenance supplies required to provide the highest quality service.

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Scope of work Residential:

On call Handyman Services 

After Hour Maintenance Support and Dispatch Solutions 

Vacant Unit Turn and Rent Ready Solutions

Light Maintenance 

Trash Outs/Debris Removal 

Interior Painting

Floor Maintenance

Carpet Cleaning

Tub Surfacing 

Preventive Maintenance

Exterior Support Solutions 

Seasonal Services Contracts 

 

Access: 

Property Managers shall be assigned to each work order created and dispatched to our network of technicians. Property Manager shall have the opportunity to download our mobile app and receive real time updates for all work orders assigned.​

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Commercial Maintenance Program:

Our commercial maintenance program grant clients the opportunity to select a budget that aligns with their maintenance objectives. 
 

Scope of work Commercial:

Post Construction Cleaning 

Specialty Deep Cleaning Solutions 
Recurring Overnight Maintenance and Cleaning Solutions 

Commercial Facility Maintenance Program

Carpet Cleaning

Debris Removal/ Trash Outs 

Exterior Clean Up Support Services 

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Quality Control/ Inspection:

Upon completion of the assigned work order(s), BNB Networks shall provide before and after photos for each completed service request.

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Billing/ Payment:

Customers have several payment options. You can pay for all maintenance work orders completed upon completion of the job (pay-per-service). As a pay-per-service customer, BNB Networks shall email an electronic invoice to be processed using a credit card. Retail and Commercial customers can also pay for all maintenance work orders Net 15; all work orders completed within 15 days can be paid via ACH Direct Deposit. An invoice will be email to client. 

 

Service Confirmation:

BNB Networks shall provide before and after photos for every job completed. Maintenance customer will have access to our mobile app to monitor all work orders created within their portfolio.

 

All maintenance procedures shall be accomplished in accordance with the scope of work with the maintenance work order and service checklist.

 

Quality Control Program:

BNB Networks shall establish a complete Quality Control Program (QCP) to manage all facility maintenance service levels and contract compliance requirements. Quality Control Program includes, but not limited to, inspecting before and after photos submitted by affiliates, dispatching field management team to inspect completed services, working with client or assigned personnel regarding scheduling services, ensuring workers and contractors abide by safety policies and protocols when addressing service concerns.

 

When rendering services identified within the scope of work, we warrant that executed services shall be in compliance with all local, state and county regulation guidelines.

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